Shipping Policy

This policy is intended to give you a clear understanding of our shipping policies and procedures. Please read it carefully before placing an order in our store.

Shipping Countries:
This shipping policy applies to the countries: United Kingdom

Average delivery time of all our parcels:

Order deadline 22:00 (GMT+04:00) Gulf Standard Time (Asia/Dubai)

Processing time for orders 1-2 business days (Monday to Friday).

Delivery time 6-8 business days (Monday to Friday).

All destinations: 7-10 business days

Parcel lost / parcel returned?

In the event that a parcel is lost or undelivered for logistical reasons, we will always send a new parcel before proceeding with our refund and returns policy.

Please note: Like many other online stores, we are very busy and delays may occur. Please take this into consideration when placing your order. We will do our best to ship your order as soon as possible.

Please contact us by e-mail if you have any questions about the shipping date of your order. Our service team will be happy to help you.

Questions? Please contact us:

Email: info@lumeria.uk

Phone number: +971 58 274 1779

Address: Al Shmookh Business Center, One UAQ, UAQ Free Trade Zone, Umm Al Quwain, United Arab Emirates

Company name: Lumeria

Customer service opening hours:
Monday to Friday from 8:00 to 18:00.
Saturday and Sunday: 10:00 to 16:00.

We will answer your request within 24 hours.